Managing your online reputation is critical for businesses in our online world. I often remind businesses that people are talking about them if they know it or not.

Managing your online reputation requires knowing these  major elements to monitoring and managing your online narrative.

  • Be proactive
  • Don’t feed the trolls
  • When is a response warranted?
  • Deal with Yelp, eBay, and Amazon
  • Ask for coverage
  • When a hard stance is required

To read more about these areas look at this online article from

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